Privacy Policy
Last Updated: October 26, 2025
Your privacy matters to us. This policy explains how AI Generator handles your data.
1. Introduction
AI Generator ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video and image generation platform.
By using our services, including AI Video Generator and AI Image Generator features, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, password when you register
- Profile Data: Optional profile information, avatar, bio
- Content Data: Text prompts, images, videos you create or upload
- Payment Information: Billing details processed securely through Stripe
- Communications: Messages sent to our support team
2.2 Automatically Collected Information
- Device Information: Device type, operating system, browser type
- Usage Data: Pages viewed, features used, access times, generation history
- Location Information: Approximate location derived from IP address
- Cookies: Cookies and similar tracking technologies for preferences and analytics
3. How We Use Your Information
We use collected information for the following purposes:
- Providing, maintaining, and improving our AI Video Generator and AI Image Generator services
- Processing your content generation requests using advanced AI technology
- Managing your account and subscription through our pricing plans
- Processing payments securely via Stripe
- Sending technical notifications, updates, and security alerts
- Responding to your comments, questions, and providing customer support
- Analyzing usage trends to enhance user experience and platform performance
- Detecting, preventing, and addressing technical issues and security threats
- Complying with legal obligations and enforcing our Terms of Service
- Training and improving our AI models (only with explicit consent)
4. Information Sharing and Disclosure
We do not sell your personal information. We only share information in the following circumstances:
- With Your Consent: When you explicitly authorize us to share information
- Service Providers: Third-party providers who help operate our platform (cloud hosting, analytics, payment processing via Stripe) under strict confidentiality agreements
- AI Processing: Cloud-based AI services for content generation, with data encryption
- Legal Requirements: To comply with laws, regulations, legal processes, or government requests
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Rights Protection: To protect our rights, privacy, safety, or property, and that of our users or the public
5. Data Security
We implement robust technical and organizational measures to protect your personal information:
- AES-256 encryption for data at rest
- SSL/TLS encryption for all data transmissions
- Secure payment processing through Stripe (PCI DSS compliant)
- Regular security audits and vulnerability assessments
- Restricted employee access to personal information on a need-to-know basis
- Two-factor authentication (2FA) support
- Automated backup systems with encryption
While we strive to protect your information, please note that no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Your Rights and Choices
Depending on applicable laws (including GDPR and CCPA), you may have the following rights:
- Access: Request access to personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information ("right to be forgotten")
- Restriction: Request restriction of processing your information
- Portability: Request your data in a structured, commonly used format
- Objection: Object to certain types of data processing
- Withdraw Consent: Withdraw previously given consent at any time
- Opt-Out: Unsubscribe from marketing communications
To exercise these rights, contact us at [email protected]. We will respond within 30 days.
7. Cookie Policy
We use cookies and similar tracking technologies to provide and improve our services. Cookies are small text files stored on your device.
We use the following types of cookies:
- Essential Cookies: Required for the service to function properly
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Help us understand how the service is used
- Performance Cookies: Measure and improve service performance
You can manage cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.
8. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we may have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.
9. International Data Transfers
Your information may be transferred to and processed on servers located outside your country of residence. These countries may have different data protection laws.
We take appropriate measures to ensure your information is treated securely and in accordance with this Privacy Policy and applicable law, including using Standard Contractual Clauses approved by the European Commission.
10. Data Retention
We retain your personal information for as long as necessary to provide services and fulfill the purposes outlined in this policy. Retention periods vary based on:
- Account activity and subscription status
- Legal obligations and dispute resolution needs
- Content generation history (stored for your access)
- Analytics data (anonymized after 24 months)
You can request deletion of your account and associated data at any time. Some information may be retained in backup systems for up to 90 days.
11. Third-Party Links and Services
Our service may contain links to third-party websites and services, including social media platforms. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a prominent notice on our service. The updated policy will be posted on this page with the "Last Updated" date.
We recommend reviewing this policy periodically to stay informed about our privacy practices. Continued use of our services after changes indicates acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Support: [email protected]
- Data Protection Officer: [email protected]
For general inquiries about our services, visit our FAQ page or learn more about AI Generator.